Frequently Asked Questions
At Snuggle Living, we want to give you all the information you need to make an informed decision about using our services. Whether you are buying, selling, or renting a home, we’re here to help. Here are a few questions that we have already been asked.
1. Who is Snuggle Living?
Snuggle Living is a friendly, independent estate agency providing expert property sales, lettings, and management services. We pride ourselves on offering honest advice, personal service, and transparent communication, helping our clients every step of the way.
2. What areas do you cover?
We cover the whole of Yorkshire.
3. Are you a regulated agent?
Yes! We are proud members of The Property Redress Scheme and we comply fully with all UK Estate and Letting Agency regulations. We’re also registered with the Information Commissioner’s Office (ICO) for data protection.
4. How much will it cost to sell my property?
Our sales fees are competitive and transparent. You can find them all on the Our Services page of our website. We promise there are no hidden charges. Fees vary depending on your property type and the level of service you choose. We’ll always confirm everything in writing.
5. How long does it take to sell a property?
Every sale is different, but on average it takes 8–12 weeks from offer acceptance to completion. This is dependent on factors such as your buyer’s mortgage, local searches, and the property chain. We’ll keep you updated every step of the way.
6. How do you market my property?
We use a combination of professional photography, online listings such as Rightmove, Zoopla, or OnTheMarket, social media marketing, and targeted local advertising to reach the widest audience.
Our goal is simple: to attract the right buyers quickly and achieve the best possible price.
7. Do I have to be present for viewings?
No, unless you prefer to. Depending on your sales package we can manage viewings for you. We can handle all bookings, accompany prospective buyers, and give you full feedback after each visit.
8. What are the upfront costs of using an estate agent?
There may be some upfront costs, which are clearly listed in your contract.
You have two payment options:
-
Pay 50% of the selling costs upfront (depending on your chosen package), with the remainder settled through your solicitor on completion.
-
Alternatively, pay only for photography upfront (directly to our supplier). The remaining selling fees will then be paid through your solicitor once your sale completes.
8. Do I need to complete identity and anti-money laundering (AML) checks?
Yes, both buyers and sellers need to undertake AML checks. We (Snuggle Living) must comply with UK Anti-Money Laundering regulations. We carry out identity checks and will need to verify your identity and address.
In some cases, enhanced verification may be required. Where it is required, a fee will apply for the AML check. The fee must be paid before we can advertise your home. We will always inform you prior to signing any agreement with us.
9. What will I need to provide as proof of identity and address?
You will need to provide: (one of the following):
Valid passport
UK driving licence (full or provisional)
National identity card (for non-UK residents)
Proof of Address (dated within the last 3 months):
Utility bill (e.g. gas, electricity, water)
Bank or building society statement
Council tax bill
HMRC letter or official government correspondence Additional Information:
Documents must be valid, in date, and clearly legible
We require original documents or certified copies
If you are joint owners, all parties must provide identification
10. Will I need to provide proof of ownership of the property I am selling?
Yes to proceed with your sale, we will need confirmation that you legally own the property.
Acceptable proof of ownership documents include:
Title Register (Land Registry document) - This is the most common proof and shows the legal owner(s).
Title Deeds (if available) - Older properties may still have paper deeds instead of digital records.
Recent Mortgage Statement - This may support ownership, especially when combined with other documents. Purchase Completion Statement - Provided by your solicitor when you originally bought the property.
Buildings Insurance Policy - Supporting evidence showing your name and property address.